Our privacy policy at Earmotion Audio Creation GmbH 01.05.2018

The protection of your personal data is of course very important to us. We, the Earmotion Audio Creation GmbH, Gabriel Von Seidl Str. 36a, 82031 Grünwald, inform you which data of your visit we use for which purposes. By this statement, you consent to the collection, processing and use of your personal data for the purposes set forth below for an indefinite period of time until you file a request for cancellation if the data is used to fulfill the purpose for which it was stored are no longer required or if their storage is inadmissible for other legal reasons. We thank you for your confidence that we handle your information under the GDPR conscientiously and properly. Privacy Policy or Third Party Information (Facebook, Inc., Apple Inc., Google Inc., Microsoft Corp., as well as mobile operators, our composers, affiliates, partners, and third parties running a website or application) through a link from our applications are not subject of this Privacy Policy and are not our responsibility. Also, links in our applications do not imply that we or our affiliates or composers or affiliates agree or associate with the linked site or application. Please note that our applications may provide the ability to retrieve or transmit certain information directly to third parties, such as YouTube, Instagram, Facebook or any application platform, such as the Apple App Store or Google Play. Such information will be transmitted by you directly to the aforementioned third parties. This privacy policy does not apply to information that you provide to third parties. If you have questions about this, you can contact us using the contact details below.

We use and collect this personal information on this website.

In order to constantly improve and design our website and online service, we collect and store all information that you enter on our website or transmit to us in any other way. Personal data is information about a particular or identifiable person, e.g. Your name, address, phone number, date of birth or email address. We use this information to communicate with you about service and support requests, orders, services, services, newsletters / newsletter delivery applications, promotions, surveys, and offers, as well as to update our records and your account accounts to manage and to care for us. We and our external service providers may use personal information: to answer your inquiries and to answer your questions,
to send you newsletters to provide you with information about our products and services, to provide you with administrative information, including information about the applications and changes to our terms and conditions, terms, conditions and policies, and to dispatch your orders arrange to communicate with you about your purchase as well as order and to provide the related service to you,
to send you marketing and service information that we believe may be of interest to you, as long as you have expressed the desire to receive such communications, including through our external service providers, the post office, e-mails and other types of To send advertisements to those whose e-mail addresses are registered by us. Your personal information may be transmitted to external service providers, our affiliated affiliates, so that they provide us with services such as hosting, data analysis, order fulfillment, provisioning and infrastructure, IT services, customer service, email delivery, and audits
other services. As well as to other third parties to enable marketing
Information to you, as far as you have requested that you wish to receive such messages. Continue to you through "Message Boards", Chats, Zendesk Messanger, Profile Pages and Blogs and other services through which you can post information. Please note that any information posted or disclosed by you through any of our or third party applications will become publicly available information, and will therefore be accessible to visitors to the application and the general public, and will be disseminated through the internet and other media channels, in this way an even larger user / user circle to be available. We assume no responsibility for the use or publication of information that you voluntarily disclose about any application. They give us information when they are looking for something or using our services, e.g. Music search queries, keyword input, information input when downloading music tracks and other files. In addition to this information, we analyze and collect automated and technical information about the use of our website, such as: Tagword searches, server log in data, IP addresses that allow you to access our website, receive and read e-mails, respond to e-mail, etc. B. Read receipt and clicks on links included in the email, logins, email addresses, passwords, browser version, time zone settings, operating system, platform, and geographic location information.

What are cookies used for?

We use cookies to recognize the device you are using and to allow you to access our services without logging in. For this we set after your registration on our website a cookie, to recognize you in a later visit to our website without a new sign up and to be able to put together individualized information. Even if you initially use our website anonymously, a cookie is set to provide the services described in this privacy policy without logging in and without the connection to personal data. If you log on to our website and allow us to use your personal information in accordance with this privacy policy, previously collected data will be linked to your personal data.

Data transmission
A transmission of your data to third parties does not take place, unless we are legally obliged to do so. Insofar as external service providers come into contact with your personal data, we have ensured that they comply with the provisions of data protection laws through legal, technical and organizational measures as well as regular checks. To protect the personal information under our control, we endeavor to take reasonable physical, technical and administrative measures. A 100% certainty can unfortunately
for data transmission over the Internet or a backup system can not be guaranteed.

Realtime tracking of Zendesk Messenger

This website uses Zendesk Messenger (https://www.zendesk.com) to answer support and service requests and to provide assistance in using our website in the form of a messenger. As well as to evaluate and use the user behavior for an improvement of the user experience and for marketing and optimization measures. The data is recorded in a pseudonymous form. For this purpose, cookies (small text files that are stored locally in the cache of the visitor's Internet browser) are used, which makes it possible to recognize the browser. You can use this form of tracking through the Zendesk.

Merging personal and behavioral data

In addition, when you register your personal information on our website (when subscribing to a newsletter or downloading) and at the same time agreeing to our privacy policy, your sociodemographic data (contact information) will be merged with your previous behavioral data to provide you with a targeted and personalized service To be able to provide communication. All collected data will in no case be passed on to third parties. If, at any point in time, you do not wish to receive marketing e-mails from us and our affiliates, or that we do not, at a certain time, return your personal contact information to third-party affiliates
You may opt-out of receiving such e-mail by using the unsubscribe link in the e-mail or by sending an e-mail to info@earmotion.com. In the event that you choose to unsubscribe from us, we must notify you that we can not delete your personal information from third-party databases to which your personal information has already been shared prior to the date of your unsubscribe. If you have questions about this, you can contact us using the contact details below.

Right to information and your withdrawal

Under the conditions of the provisions of the BDSG, you may be able to assert a right to correct, block or delete your data. On request, we will gladly provide you with information about which personal data you have stored with us. You may revoke your consent to the storage and use of your personal data at any time with future effect. To do this, send your cancellation by e-mail to info@earmotion.com, or by mail to Earmotion Audio Creation GmbH, Gabriel Von Seidl Str. 36a, 82031 Grünwald. Your data will be deleted immediately, unless the use of certain data is necessary for the performance of a service or the execution of a contract or due to legal obligations. You can also unsubscribe from the newsletter at any time. To do this, please click on the corresponding button in the sent newsletter or in your account on our website. Your e-mail address will be deleted from our system immediately.


Earmotion Audio Creation GmbH
Gabriel Von Seidl Str.36a
82031 Grünwald
Tel: 089 809 103 01